Rider's Trust (hereinafter, "our company") recognizes the importance of personal information obtained from stakeholders and considers its protection to be the basis of our business activities and one of our most important management issues.

In order to provide you with a safe, secure, and reliable service, we have established the following basic policy, made sure that all employees are aware of it, and will comply with it.

1、Basic policy

  1. We comply with the Personal Information Protection Act and other related laws and regulations. We also establish, implement, and maintain internal regulations regarding personal information protection (hereinafter, "our regulations"), and strive to continuously improve them.
  2. We have established a management system for personal information protection, and will make our regulations known to our officers and employees and strive to ensure thorough compliance with them.
  3. We will handle personal information within the scope of the purpose of use clearly stated to the customer. In addition, we will not disclose or provide personal information provided by customers to third parties unless the customer consents or there is a legitimate reason.
  4. We will keep personal information accurate and up-to-date, and will strive to prevent unauthorized access to personal information, leakage, loss, damage, etc. of personal information, and will continuously improve and correct information security.
  5. We will respond sincerely and promptly to inquiries and requests for disclosure, etc. from customers regarding personal information.

Established on July 22, 2024
Rider's trust

2、Purpose of Use of Personal Information

When we receive personal information from our customers, we will clearly indicate the purpose of use of the personal information in advance and use it within the scope of that purpose. If it becomes necessary to use the customer's personal information beyond the scope of the purpose of use clearly indicated in advance, we will contact the customer and use it only after obtaining the customer's consent. The purposes of use of personal information held by our company are as follows.

Personal information about you

  • Negotiations and meetings with customers
  • Shipping of products, documents, etc.
  • Sending information on services, events, etc.
  • Providing customer support and maintenance
  • Responding to inquiries and consultations
  • Providing various membership services
  • Service development, conducting surveys, monitoring, etc.
  • Fulfilling contracts

3、Appropriate Acquisition of Personal Information

We will acquire personal information through lawful and fair means.

4、Provision of personal information

  1. We will not disclose or provide your personal information to third parties except in the following cases:
    1. When the customer's consent is obtained
    2. When required by law
    3. When it is necessary for the protection of human life, body, or property, and it is difficult to obtain the customer's consent
    4. When the handling of personal information is entrusted to a third party to the extent necessary to achieve the purpose of use
    5. When business succession occurs due to merger, company division, business transfer, or other reasons
  2. Notwithstanding (1) above, when it is deemed appropriate for our affiliated companies or agents to provide services to customers or respond to inquiries, etc., we may provide customers' addresses, names, telephone numbers, etc. to said affiliated companies, etc. In this case, customers may request us to stop providing personal information to said affiliated companies, etc.

5、Inquiries regarding personal information

For inquiries regarding the disclosure, correction, deletion, etc. of your personal information, please contact us using the inquiry form.

6、Other matters

1. Access Information
This website may collect access log information in order to provide you with better service. Please be aware of this in advance. The collection of access logs is not intended to identify your personal information.。
2. Cookies
To make your use of this website more comfortable, some parts of the website use cookies. Cookies and IP address information cannot identify a specific individual by themselves, so they are not considered personal information. Cookie information can be rejected by changing your browser settings.